Healthcare Applications Development Tailored to Work for Your Health Plan, TPA, MSO, IPA, or ABA
Empowering Healthcare Organizations with Intelligent Software Healthcare Solutions
At Serious Development, we harness the power of AI and advanced automation to create custom healthcare applications that are not only robust and efficient but also intuitive and user-friendly. Our solutions are designed to streamline workflows, enhance productivity, and ultimately, improve outcomes. But we don't stop at innovation.
We understand the critical importance of data security in the healthcare sector. That's why we embed HIPAA compliance into the DNA of our software solutions, ensuring that every feature, every functionality meets or exceeds HIPAA standards.
Core Healthcare Web and Mobile Software Solutions
Provider Portal and Tools
Enables efficient communication
- Claims and payment status
- Patient referral module
- Case management
- Authorizations
- Onboarding and training
MEMBER/PORTAL SUPPORT APPS AND TOOLS
health benefits and optimizes staff
- Member self-enrollment
- Claims and authorizations
- Member mobile app (IOS/Android)
- Benefits and medical card self-print
- Physician/pharmacy lookup
- Member survey
BROKER PORTAL AND COMMISSIONS APPS
Grow Revenues
Build Broker Loyalty
- Agent training and accreditation program
- Broker commission module
- SOA/member application
- “Ready to sell” document management and approval
- Marketing/enrollment kits fulfillment center module
PHYSICIAN LIAISON APPS AND TOOLS
Communicate Better
Gain Intel
- Provider MarketView: physicians, specialists, hospitals, ACSs, “live” database, mapping app, and more
- Monthly updated database of new providers
- CRM activity tracking and planning add-on
- Physician liaison CRM
MEMBER CRM APPS (WEB, MOBILE, OR SALESFORCE)
Be Efficient
Improve Insights
- Record activities with prospective and active members
- Lead and opportunity management
- Gauge internal and broker team productivity and results
- Track member complaints, needs, etc.
- Communications management
- Forms and lead integration
- Chat and more
PRM-PROVIDER RELATIONSHIP MANAGEMENT APP
Be Efficient
Gain Intel
- Track and record your physician networking activities
- Daily/weekly call planning and routing tool included
- Track physician prospecting stages (leads and opportunities)
- Track education and recruiting efforts and more
EXECUTIVE DASHBOARDS AND ANALYTICAL TOOLS
Improve Insights
Grow Revenues
- Global executive dashboards
- Provider quality dashboard/reporting
- Exception reporting
- Member and physician pipeline dashboards
- Automated email reports
NETWORK QUALITY ASSESSMENT APPLICATION
Enhance CX
Increase Efficiency
- Provider scoring
- Member/patient satisfaction survey system
- Integration of third-party PRO data and/or internal metrics
Provider Training and Testing App
Gain Intel
- Train providers on your organization’s policies and procedures.
- Includes a testing module
- Notify providers of annual training requirements and timing
- Onboard providers into your portal with ease
- Stand alone or integrated application
Health Plan CRM and Services Automation Platform
Gain Intel
- Route cases to appropriate departments
- Track inbound and outbound phone calls
- Integrate with caller ID/member identification to save look up times
- Transportation module allows for tracking and scheduling member trips to providers
- Supercharge with RPA automation and Chat functionality
- Integrate with EHR and other systems
Scheduling Automation
Application
Increase satisfaction
- Route cases to appropriate departments
- Track inbound and outbound phone calls
- Integrate with caller ID/member identification to save look up times
- Transportation module allows for tracking and scheduling member trips to providers
- Supercharge with RPA automation and Chat functionality
- Integrate with EHR and other systems
Client/Patient Mobile App
Easily fill open time slots
- Route cases to appropriate departments
- Track inbound and outbound phone calls
- Integrate with caller ID/member identification to save look up times
- Transportation module allows for tracking and scheduling member trips to providers
- Supercharge with RPA automation and Chat functionality
- Integrate with EHR and other systems
SMS Reminder
Appointment App
Increase customer satisfaction
- Automate the sending of appointment reminders to patients/clients
- Integrate with EHR
- Reporting and dashboards
- Supercharge with RPA automation and AI.
Employee Scheduling
Applications
Increase revenues
- View upcoming and past work schedules
- Reschedule, cancel or make requests.
- Allow employees to accept/reject/ or suggest changes to 1x or ongoing schedule “offers”
- Chat/Email/ and or SMS messaging between the organization and the client/patients
- Integrate with our Scheduling Automation App
Healthcare Consulting Services
At Serious Development, we specialize in transforming your healthcare concepts into reality. Our consulting services are designed to guide healthcare organizations from the initial stages of ideation to the integration of advanced technologies like AI and RPA. We provide the insights and strategies you need to create game-changing software solutions that enhance patient care, streamline workflows, and improve operational efficiency.
Application Design and
Rapid Prototyping
Use Case Validation
AI and Advanced
Automation Consulting
Operational
Roadmapping
AI Chatbot: Question and Answer Screen
SMS and Email Appointment Reminder App: Message Review Screen
Provider Profiling App: Map view of Providers
Member Portal: Health Plan Admin View
Our Expertise
At Serious Development, we're not just software developers - we're dedicated partners committed to delivering exceptional outcomes for our clients. Our team is a blend of seasoned professionals with formal degrees in computer science and mathematics, and a wealth of experience in healthcare and business workflows.
Over the years, we've completed over 400 projects, honing our expertise in creating tailored solutions that meet and exceed the unique needs of the healthcare industry. Our deep understanding of healthcare operations, coupled with our technical expertise, allows us to go beyond simply building software. Instead, we craft intelligent, automated solutions that drive tangible business outcomes
With a decade of experience in building custom web and mobile applications for healthcare organizations such as health plans, TPAs, MSOs, IPAs, and more, we've become a trusted partner in the healthcare sector. Our commitment to continuous learning and innovation keeps us at the forefront of healthcare technology, ensuring that our clients always receive cutting-edge solutions.
Experience
Projects
Clients
Healthcare Case Studies
Discover how we've helped other healthcare organizations elevate their operations with our custom software solutions.
View Case Studies