Healthcare Applications Tailored to Work for Your Health Plan, TPA, MSO, IPA, or ABA

Empowering Healthcare Organizations with Intelligent Software Solutions

At Serious Development, we harness the power of AI and advanced automation to create custom healthcare applications that are not only robust and efficient but also intuitive and user-friendly. Our solutions are designed to streamline workflows, enhance productivity, and ultimately, improve outcomes. But we don't stop at innovation.

We understand the critical importance of data security in the healthcare sector. That's why we embed HIPAA compliance into the DNA of our software solutions, ensuring that every feature, every functionality meets or exceeds HIPAA standards.

G1 Connect
Top Shape
Provider Portal

Core Healthcare Web and Mobile Software Solutions

We offer a suite of core healthcare solutions, each tailored to meet the unique needs of our clients. These solutions are designed to elevate your business, delivering fast and effective results. Our purpose is to help you get there—fast. All features listed under each category below are customized to meet your situation and budget.

Provider Portal and Tools

Provider self service saves time
Enables efficient communication
Provider Portal and Tools
  • Claims and payment status
  • Patient referral module
  • Case management
  • Authorizations
  • Onboarding and training

MEMBER/PORTAL SUPPORT APPS AND TOOLS

Member self-service increases
health benefits and optimizes staff
Member/Portal Support Apps and Tools
  • Member self-enrollment
  • Claims and authorizations
  • Member mobile app (IOS/Android)
  • Benefits and medical card self-print
  • Physician/pharmacy lookup
  • Member survey
Member/Portal Support Apps and Tools

BROKER PORTAL AND COMMISSIONS APPS

Expand Network
Grow Revenues
Build Broker Loyalty
Broker Portal and Commissions Apps
  • Agent training and accreditation program
  • Broker commission module
  • SOA/member application
  • “Ready to sell” document management and approval
  • Marketing/enrollment kits fulfillment center module
Physician Liason Apps and Tools

PHYSICIAN LIAISON APPS AND TOOLS

Expand Network
Communicate Better
Gain Intel
Physician Liason Apps and Tools
  • Provider MarketView: physicians, specialists, hospitals, ACSs, “live” database, mapping app, and more
  • Monthly updated database of new providers
  • CRM activity tracking and planning add-on
  • Physician liaison CRM

MEMBER CRM APPS (WEB, MOBILE, OR SALESFORCE)

Grow Revenues
Be Efficient
Improve Insights
Member CRM Apps
  • Record activities with prospective and active members
  • Lead and opportunity management
  • Gauge internal and broker team productivity and results
  • Track member complaints, needs, etc.
  • Communications management
  • Forms and lead integration
  • Chat and more

PRM-PROVIDER RELATIONSHIP MANAGEMENT APP

Grow Revenues
Be Efficient
Gain Intel
PRM-Provider Relationship Management App
  • Track and record your physician networking activities
  • Daily/weekly call planning and routing tool included
  • Track physician prospecting stages (leads and opportunities)
  • Track education and recruiting efforts and more
PRM-Provider Relationship Management App

EXECUTIVE DASHBOARDS AND ANALYTICAL TOOLS

Gain Intel
Improve Insights
Grow Revenues
Executive Dashboards and Analytics Tools
  • Global executive dashboards
  • Provider quality dashboard/reporting
  • Exception reporting
  • Member and physician pipeline dashboards
  • Automated email reports
Executive Dashboards and Analytics Tools

NETWORK QUALITY ASSESSMENT APPLICATION

Gain Intel
Enhance CX
Increase Efficiency
Network Quality Assessment Application
  • Provider scoring
  • Member/patient satisfaction survey system
  • Integration of third-party PRO data and/or internal metrics
Network Quality Assessment Application

Provider Training and Testing App

Increase efficiency
Gain Intel
Member/Portal Support Apps and Tools
  • Train providers on your organization’s policies and procedures.
  • Includes a testing module
  • Notify providers of annual training requirements and timing
  • Onboard providers into your portal with ease
  • Stand alone or integrated application
Member/Portal Support Apps and Tools

Health Plan CRM and Services Automation Platform

Streamline operations
Gain Intel
Health Plan CRM and Services Automation Platform
  • Route cases to appropriate departments
  • Track inbound and outbound phone calls
  • Integrate with caller ID/member identification to save look up times
  • Transportation module allows for tracking and scheduling member trips to providers
  • Supercharge with RPA automation and Chat functionality
  • Integrate with EHR and other systems
Health Plan CRM and Services Automation Platform

Scheduling Automation
Application

Streamline operations
Increase satisfaction
Scheduling Automation Application
  • Route cases to appropriate departments
  • Track inbound and outbound phone calls
  • Integrate with caller ID/member identification to save look up times
  • Transportation module allows for tracking and scheduling member trips to providers
  • Supercharge with RPA automation and Chat functionality
  • Integrate with EHR and other systems
Scheduling Automation Application

Client/Patient Mobile App

Increase client/patient satisfaction
Easily fill open time slots
Client/Patient Mobile App
  • Route cases to appropriate departments
  • Track inbound and outbound phone calls
  • Integrate with caller ID/member identification to save look up times
  • Transportation module allows for tracking and scheduling member trips to providers
  • Supercharge with RPA automation and Chat functionality
  • Integrate with EHR and other systems
Client/Patient Mobile App

SMS Reminder
Appointment App

Decrease cancellation rates
Increase customer satisfaction
SMS Reminder Appointment App
  • Automate the sending of appointment reminders to patients/clients
  • Integrate with EHR
  • Reporting and dashboards
  • Supercharge with RPA automation and AI.
SMS Reminder Appointment App

Employee Scheduling
Applications

Optimize work schedules
Increase revenues
Employee Scheduling Applications
  • View upcoming and past work schedules
  • Reschedule, cancel or make requests.
  • Allow employees to accept/reject/ or suggest changes to 1x or ongoing schedule “offers”
  • Chat/Email/ and or SMS messaging between the organization and the client/patients
  • Integrate with our Scheduling Automation App
Employee Scheduling Applications
Healthcare Consulting

Healthcare Consulting Services

At Serious Development, we specialize in transforming your healthcare concepts into reality. Our consulting services are designed to guide healthcare organizations from the initial stages of ideation to the integration of advanced technologies like AI and RPA. We provide the insights and strategies you need to create game-changing software solutions that enhance patient care, streamline workflows, and improve operational efficiency.

Timer

Application Design and
Rapid Prototyping

Use Case Validation

Puzzle
Circuit

AI and Advanced
Automation Consulting

Operational
Roadmapping

Destination
Consulting

Our Expertise

At Serious Development, we're not just software developers - we're dedicated partners committed to delivering exceptional outcomes for our clients. Our team is a blend of seasoned professionals with formal degrees in computer science and mathematics, and a wealth of experience in healthcare and business workflows.

Over the years, we've completed over 400 projects, honing our expertise in creating tailored solutions that meet and exceed the unique needs of the healthcare industry. Our deep understanding of healthcare operations, coupled with our technical expertise, allows us to go beyond simply building software. Instead, we craft intelligent, automated solutions that drive tangible business outcomes

With a decade of experience in building custom web and mobile applications for healthcare organizations such as health plans, TPAs, MSOs, IPAs, and more, we've become a trusted partner in the healthcare sector. Our commitment to continuous learning and innovation keeps us at the forefront of healthcare technology, ensuring that our clients always receive cutting-edge solutions.

10+
Years of
Experience
400+
Completed
Projects
100+
Satisfied
Clients

Healthcare Case Studies

Discover how we've helped other healthcare organizations elevate their operations with our custom software solutions.

View Case Studies