Serious Development
  • SERVICES
    • Web App Development
    • Mobile App Development
    • Mobile Messaging Systems
    • Databases and Dashboards
    • AI Integration
    • Machine Learning
    • RPA
    • Integrations
    • Maintenance and Security
    • Technology Expertise
  • CORE OFFERINGS
    • Core Mobile Apps
    • Core Messaging Apps
    • Core Portals
    • Core CRM Applications
    • Core Web Apps
  • HEALTHCARE
    • Core Web and Mobile Apps
    • Healthcare Consulting Services
    • Expertise
  • CASE STUDIES
    • Healthcare
    • B2C
    • Social Media
    • Professional Services
  • ABOUT
    • Culture and Values
    • Team
    • Testimonials
    • FAQ
  • CONTACT
Serious Development CONTACT
  • CONTACT
  • Web App Development
  • Mobile App Development
  • Mobile Messaging Systems
  • Databases and Dashboards
  • AI Integration
  • Machine Learning
  • RPA
  • Integrations
  • Maintenance and Security
  • Technology Expertise
  • Core Mobile Apps
  • Core Messaging Apps
  • Core Portals
  • Core CRM Applications
  • Core Web Apps
  • Core Web and Mobile Apps
  • Healthcare Consulting Services
  • Expertise
  • Healthcare
  • B2C
  • Social Media
  • Professional Services
  • Culture and Values
  • Team
  • Testimonials
  • FAQ

Frequently Asked Questions

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01

What is Serious Development?

Serious Development is a custom software development company specializing in creating tailored software solutions for various industries, particularly healthcare. We are adept at understanding issues and, with very little direction, creating solutions that deliver results, generally in the form of reduced labor and increased revenues. We integrate AI and advanced automation to help organizations scale and innovate effectively. To learn more about our team and company, click this About link.
02

What services does Serious Development offer?

We offer a range of services including:
  • Web Application Development
  • Mobile Application Development
  • AI Integration
  • Machine Learning
  • Robotic Process Automation (RPA)
  • Consulting Services such as Use Case Validation, AI and RPA Consulting, and Operational Roadmapping
  • Custom Databases and Dashboards
  • Third-Party Integrations
  • Support, Maintenance, and Security
03

Who are our typical clients?

We focus on fast-growth mid-market organizations. Our clients range from healthcare organizations such as Health Plans, MSOs, TPAs, IPAs, and ABAs to B2C firms and professional service providers. They typically employ us for multiple projects based on the success of our first project. Our typical client works with us for 4+ years, but that's not a requirement.
04

How does the development process work at Serious Development?

Development Process Development Process
Our process includes:
  1. Understanding your business and identifying key opportunities for improvement.
  2. Identifying software projects with the highest return on investment.
  3. Creating mockups or formal designs.
  4. Documenting requirements through user stories or detailed specifications.
  5. Developing and deploying robust software solutions.
  6. Working on the next problem/opportunity.
05

How long does it take to develop a custom software solution?

Small projects typically take 6-8 weeks, mid-size projects from 10-16 weeks, and larger projects can take longer. We often work at a faster pace than our clients and adapt to what they can handle. We employ iterative agile development, where we get the software to beta users and quickly gather feedback to make improvements rapidly.
06

How do you ensure the quality of your software?

We employ rigorous testing procedures and have an excellent QA team that focuses on risk-based testing. This means our QAs spend time on the vital functions of the app rather than testing everything. Our team of experienced professionals, including full-stack developers, AI and machine learning experts, and UI/UX designers, ensures high-quality software development.
07

What technologies do you use?

Our team is proficient in a wide range of technologies, including:
  • AWS, Azure, .NET and Google Cloud
  • AI and Machine Learning frameworks
  • RPA (Python, PHP, and more)
  • Various programming languages (JavaScript, Python, etc.)
  • Web development frameworks (React, Angular, etc.)
  • Mobile development frameworks (Flutter, React Native, etc.)
  • Open-source tools where applicable
08

Can you integrate with third-party systems?

Yes, we have extensive experience integrating with various third-party systems to enhance the functionality and efficiency of our custom solutions. We work with various EHRs, CRMs, and existing data warehouses. We like to employ APIs where we can to make integration more efficient but will utilize RPA if we need to integrate with a closed system.
09

What kind of healthcare solutions do you provide?

We specialize in healthcare software solutions tailored for Health Plans, MSOs, TPAs, IPAs, and ABAs. Our solutions include core mobile apps, messaging apps, CRM applications, and web applications designed to improve operational efficiency and patient care. Specific solutions include provider portals, member portals, patient portals, broker portals, scheduling apps, AI bots, and more.
10

Do you offer support and maintenance for your software?

Yes, we provide ongoing support and maintenance to ensure that your software continues to perform optimally and meets your evolving needs.
11

How can I get started with Serious Development?

You can get started by contacting us through our website or setting up a discovery call. We will discuss your business needs and how our services can help you achieve your goals.
12

What are the costs involved in a custom software project?

The cost varies depending on the project's complexity and requirements. We offer flexible pricing options and can provide a detailed quote after understanding your specific needs.
13

Do you provide case studies or testimonials?

Yes, we have numerous case studies and testimonials from satisfied clients across various industries.
14

How can I contact Serious Development?

You can use our contact us form, email us at info@seriousdevelopment.com or call us at (626) 765-4487. We will get back to you as soon as possible to discuss your project needs.
15

What is healthcare software development and why should I choose Serious Development for our organization?

Healthcare software development involves creating specialized software solutions that cater to the unique needs of healthcare organizations. Serious Development has 12 years of experience working with TPAs, MSOs, IPAs, ABAs, large provider groups, and MAPD health plans. Our expertise ensures that we understand your specific challenges and can deliver effective solutions that streamline operations, improve patient care, and enhance overall efficiency. We have a deep understanding of HIPAA, SOC2, and the unique workflows and language of healthcare, which makes the development process much quicker and more efficient.
16

Why should healthcare organizations consider custom software development to address specific challenges unique to healthcare?

Custom software development allows healthcare organizations to create tailored solutions that address their unique challenges, unlike off-the-shelf software which may not fully meet specific needs. Custom interfaces can link seamlessly to EHR and other systems, improving departmental productivity and efficiency. Extending portals to mobile apps enhances accessibility and convenience for both providers and patients, ultimately improving engagement and care outcomes. Additionally, incorporating AI and automation like RPA can further enhance productivity and accuracy, ensuring that your operations are not only efficient but also cutting-edge.
Build or Buy Top Shape

Own or Rent?

Your decision to rent off-the-shelf subscription software or to create and own a custom software solution bears many consequences.

We’ve used our knowledge to outline the pros and cons for specific business use cases.

View the Analysis
Testimonials Top Shape

“They are not just a vendor, they are a strategic resource that has helped us turn business objectives into actionable programs that have saved us money, created new capabilities, and increased both provider and employee satisfaction. They excel in taking a problem, and with just a few inputs, turning it into a custom software solution.”

Mike C.

CEO - Third Party Administrator Healthcare Client

“Couldn’t be happier with the results we have gained by working with Serious Development. The agent portal resulted in 15% increase in total agent base in year 1 along with 100-fold increase in agent satisfaction with the new Commissions module. On the member portal side, we saw a 50% increase in on-line applications in just the first few months.”

Steve K.

Director of Operations - Health Plan Client

“Omie and the team at Serious Development have been a great partner of ours over the years. In addition to helping us add functionality to our core software, they developed a member app that has been an absolute game changer for our gym owner-clients and their members. We have more improvements coming soon. A big thanks to SD for helping us to innovate and delight our customers!”

Jon H.

CEO - B2C Software Client

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(626) 765-4487
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Serious Development
info@seriousdevelopment.com
(626) 765-4487
940 E Union Street, Suite 201
Pasadena, CA 91106
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